Earning Criteria

• The Hackett Group’s Purchase-to-Pay (P2P) Performance study is a self-reported assessment by P2P leaders who have direct responsibility for managing the end-to-end P2P process and wish to compare their team's performance against peer group and top performer organizations. The objective of the study is to provide the opportunity to benchmark purchase-to-pay capabilities and performance against more than 50 key metrics focused on efficiency (e.g., cost-per-transaction, cycle times, productivity)
• Top Performance is determined based on Purchase-to-Pay (P2P) Performance study responses. The Hackett Group defines top performer organizations as those that achieve top-quartile performance in business value (i.e., a composite of stakeholder experience, digital enablement and traditional effectiveness metrics) and operational excellence (i.e., a composite of efficiency and business process automation metrics).