Earning Criteria

• Building Client Relationships - Participants are introduced to a number of frameworks designed to increase their ability to build deeper relationships with their clients, including understanding how to establish influence objectives, how to build trust with clients, how to recognise different personalities, how to use a Stakeholder Map to effectively manage stakeholders​, how to overcome barriers to building relationships with stakeholders and how to preposition for success​.
• Negotiation Skills - Participants are introduced to a number of frameworks designed to improve their ability to negotiate with clients and stakeholders. These include the six principles of persuasion, a negotiation planner including BATNA and variations and how to use the Negotiation Matrix to adapt your negotiation style to best suit the situation.
• Presenting with Impact - Participants are introduced to a number of frameworks designed to increase their ability to present with impact to new and existing clients including how to develop confidence when presenting​, how to prepare effectively to present, how to use non-verbal techniques to improve communication, how to present virtually through Microsoft Teams​ and how to prepare and articulate your value proposition / USP or point of difference.
• Developing a Genius Network - Participants are introduced to a number of frameworks designed to support them in developing a genius network. These include personal, operational and strategic networks​, the essential principles of networking, how to choose and capitalise on networking opportunities​ and how to map your network​.
• Influential Communication - Participants are introduced to a number of frameworks designed to improve their ability to communicate with influence with clients and stakeholders. These include the influential communication model, how to overcome communication barriers, how to avoid common communication mistakes and how to understand and diagnose conflict​.
• Critical Thinking - Participants are introduced to a number of frameworks designed to improve their critical thinking skills. These include how to use the 8 Elements of Thought to develop your thinking, how to apply the Universal Intellectual Standards to improve your thinking​, how to use De Bono’s 6 Hats Model to further enhance your thinking and decision making​ and how to apply first principles thinking to challenging situations.