IT Customer Service Award

Issued by Kinaxis

The IT awards recognize people who have made an impact at Kinaxis and on their teams through their work and leadership. Whether it's a department-wide effort that saved the company millions of dollars, or a single person who made their team more productive and efficient, these efforts are because of the heroes of CIT—and they deserve recognition.

Type Experience
Level Foundational
Time Months
Cost Free

Skills

Analytical Thinking
Attention To Detail
Customer Satisfaction
Empathy
Problem Solving
Product Knowledge
Troubleshooting

Earning Criteria

The award acknowledges exceptional service quality delivered. Winners demonstrate: enhancing the value and efficiency of services, providing exceptional customer service and experience, proactively anticipating client needs and addressing potential issues, customizing business processes and using technology to exceed customer expectations, developing innovative and cost-effective approaches for day-to-day operations and being a role model for other units by promoting a culture of excellence.