Janek OnDemand: Critical Service and Sales Skills leverages an optimized, self-guided eLearning platform composed of fun, self-contained modules and scenario-based activities. Critical Service and Sales Skills is a proven service methodology that teaches service professionals how to quickly connect and build trust, identify the service need, enhance the relationship, uncover hidden sales opportunities and dramatically improve their effectiveness in delivering a high-value customer experience.

• Type Certification
• Level Foundational