10-Hour Certificate in Communication Skills
In this program, the holder of this badge has gained an understanding of the importance to develop written, verbal, non-verbal, and technical communication skills of the high-intermediate English learner. The topic encompasses both written and verbal communication, and includes many interrelated, more specialized subtopics such as business writing, email writing, presentations, public speaking, interviewing, and negotiation.Additional Details
Complete the self-paced, online study program on fundamental, theoretical knowledge in understanding how to use your energy to work effectively. Learn strategies of how to manage yourself better under stress, especially when facing difficult work situations. Become aware of the impact you have on other people. Learn to understand how and why other people behave and react as they do and control their behavior.