SEED TLS Client Service Management Explorer
Issued by
IBM
This badge is issued for the achievement of explorer level of capability and experience working as a Client Service Manager. The badge earner can establish client relationship and demonstrates initial experience in using tools, processes, and skills to achieve client satisfaction and to meet IBM’s targets.
- Type Validation
- Level Foundational
- Time Years
- Cost Free
Skills
Earning Criteria
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Must be an employee of IBM.
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Obtain your functional manager's endorsement.
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The Client service manager must prove their experience by working with clients in the last 3-6 months.
Standards
The SEED initiative was inspired by feedback from both IBMers and Clients, motivated by our mutual desire to provide service excellence! After extensive research, the idea for the "SME" structure materialized. The right person, with the right competence, at the right time.