Certified Patient Experience Professional
A certified patient experience professional (CPXP) is a person who influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care.
- Type Certification
- Level Intermediate
- Time Months
- Cost Paid
Skills
Earning Criteria
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Minimum 3 years of professional experience in a patient experience related role or experience in engaging in patient experience efforts from various perspectives, be they a healthcare professional, consultant or patient and family member committed to experience excellence.
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If less than 3 years of professional experience: Completion of 30 Patient Experience Continuing Education Credits (PXEs) prior to submitting application for certification, which could include up to 10 hours of relevant CEs such as related CNE or CME approved courses.