Google IT Support Certificate
Issued by
Coursera
Those who earn the Google IT Support Certificate, developed by Google, have demonstrated their competence in foundational IT service and troubleshooting. Through hands-on activities and assessments, graduates develop proficiency in troubleshooting and customer service, networking, operating systems, system administration, and security, preparing them for entry-level roles.
- Type Learning
Skills
Earning Criteria
Standards
The learning outcomes and skills acquired can be recognized as modules in subsequent educational courses, with a recommendation for recognition at EQF levels 5 and 6 for their designated ECTS credits. This certificate includes a workload of approximately 137 learning hours, providing a comprehensive learning experience.
Higher Education Institutions within the European Higher Education Area are obligated to recognize prior learning and non-formal learning experience, accepting up to a certain amount from non-university modules, provided there are no major differences in learning outcomes. Specific acceptance and applicability may vary by institution.