Customer Success Executive Green Belt
Issued by
Cisco
The holder of this credential understands the fundamentals of Customer Success Executive role requirements, has the essential knowledge and skills to successfully perform in their role and to lead Cisco into the future of Customer Success..The course takes approximately 10 hours.
- Type Learning
- Level Foundational
- Time Hours
- Cost Free
Skills
- ACC
- ACI
- Adressing Barriers
- AMP
- ATX
- Business Acumen
- Change Management
- CS console
- Customer Experience
- Customer Health Score
- Customer Success
- customer success executive
- Customer Value Awareness
- CX
- DNA
- Executive Conversations
- financial taxonomy
- Licensing
- Measuring Success
- NGFW
- QSR
- smart accounts
- Success Plan
- Tetration
- Tools And Processes
- understanding customer business
- understanding stakeholders
- Use Cases