This badge was issued to Utpal Mangla on 28 Nov 2016.
Telecommunications Insights and Solutions (Gold)
Issued by
IBM
Awarded to a candidate that is recognized as an authority in the industry, independently handling unique situations and assisting others, providing guidance to executives.
- Time Years
- Cost Free
Skills
- Behavior Based Customer Analytics
- Benchmarks
- BSS
- Competitive Analysis
- Cost Benefit
- Customer Experience Analytics
- Digital Voice
- Industry Segments
- Industry Trends & Issues
- Internet Service Providers
- KPIs
- NFV
- Omni Channel Marketing
- OSS
- Regulatory Environment
- Risk Assessment
- Strategy
- Telecommunications Infrastructure
- Telecommunications Service Providers
- Video
- Wireless
Earning Criteria
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Must be an IBM Employee or IBM Contractor
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Industry Dynamics : Champion IBM's Industry Point of View externally and share a personal perspective on industry topics based on research and observation.
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Industry Dynamics : Evaluate industry trends, regulations, competitive landscape and pain points to assess their impact on the client's business and potential opportunities for IBM.
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Industry Dynamics : Collaborate with business partners incorporating the industry perspective.
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IBM Technology Solutions and Services : Position IBM's offerings, solutions, services, research, or products in an industry context to develop formal recommendations for clients and engage with senior clients in complex projects.
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IBM Technology Solutions and Services Assess and uniquely position IBM's technology Solutions and services to develop bold innovative proposals for the client which differentiates IBM against competitors.
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IBM Technology Solutions and Services Engage and orchestrate a cross-Business Unit team to expand opportunities, remove inhibitors and ensure exceptional value to our industry clients.
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Client Value : Apply deep subject matter expertise in several industry segments to contribute to the development of new industry client accounts or significantly increased client value for IBM's clients.
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Client Value : Share gained insights on strategy, ecosystem, and competitive positioning, impact of technology to uncover business problems and corresponding solutions.
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Industry Eminence : Significantly contribute to creating and sharing innovative industry intellectual capital and personal point-of-view across Business Unit within your own region or geography.
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Industry Eminence : Cultivate relationships as a trusted advisor with industry client executives or IBM Business Partners.
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Industry Eminence : Actively expand your internal/external industry presence through multiple channels.
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Industry Eminence : Develop IBM staff to grow industry capabilities.
Evidence
IBM Career Framework Validation, Expert Level
This person created a summary of their professional experience demonstrating their industry understanding and application of that knowledge to deliver outstanding client value. Their achievements were validated against the criteria in the Providing Industry Insights Capability of the IBM Career Framework by Interview / Board Review