Production Support

Authorized by Columbia School of Engineering

Validated by the Columbia School of Engineering, this Wiley Edge technical certificate examines product support options and is geared toward support specialists working in financial settings. This includes an introduction to financial concepts as well as DevOps, SRE, and Disaster Recovery principles. Recipients use Linux in a production support environment, how to write programs using Python, and how to use SQL to retrieve and manage data in a database.

Type Certification
Level Intermediate
Time Months

Skills

Earning Criteria

1) Successful completion of the Wiley Edge Production Support with SRE course 2) Recipients earned this badge through completion of a training capstone assessment, which measured mastery of Wiley Edge Academy skill outcomes in service management, DevOps, SRE and disaster recovery; the ability to write a computer program in Python and use MySQL to perform CRUD operations on a relational database.