Customer Service Think Critically

Issued by Wellmark, Inc.

Formulating strategies to achieve company goals involves evaluating plans with a critical eye and data-driven decisions. Risks are mitigated, different perspectives are considered, and proposals are questioned without bias, ensuring effective analysis and problem-solving.

Skills

Considers possible effects of decisions
Detail Oriented
Intentional
Understands and challenges data

Earning Criteria

Formulating strategies to achieve company goals - Evaluating plans with a critical eye - Making data-driven decisions - Mitigating risks Considering different perspectives - Questioning proposals without bias - Ensuring effective analysis and problem-solving