Certificate in Customer Service
Issued by
Virginia Commonwealth University
Earners of this badge have the skills necessary to understand customer retention, serving an audience, and turning inquiries from potential customers into sales. They are able to harness their customer service skills to enhance their career skill set, improve productivity, and increase an organization's success.
- Type Certification
- Level Advanced
- Time Months
- Cost Paid
Skills
Earning Criteria
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The certificate requires completion of two courses: Extraordinary Customer Service and Keys to Customer Service
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Achieve a passing score of 80% or better on all self-quizzes for each unit.
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Complete written online discussions with the instructor and other participants at least once a week.