Verint Interaction Analytics - Sales
Issued by
Verint
Verint Interaction Analytics breaks down silos to unify the view of your rich, unstructured data for a complete picture of your contact center interactions — enhancing customer experience and reducing time and effort. Get a view of what’s driving customer sentiment across both your voice and text channels.. After completing the online curriculum the partner will have learned the overall function and value and typical use cases for Verint Interaction Analytics.
- Type Validation
- Level Foundational
- Time Hours
- Cost Free
Skills
- Cloud Sales
- Customer Experience Improvement
- Performance Analytics
- Sales Principles
- Software
- Speech Analytics
- Text Analytics
- Verint
Earning Criteria
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Badge holder has completed the foundational curriculum for introducing partner sales professionals to Verint Interaction Analytics and passed an assessment with at least 80% success. The curriculum consists of online classes and videos that allow the partner sales professional to work their own pace, pause/resume and revisit topics.