Project & Service Management - Level 2

Issued by UVA IT Academy

Learner demonstrated knowledge on the topics in the Project and Service Management track of the UVA IT Academy. They acquired knowledge of effective Customer Service, ITIL Service Management, Meeting Management, and Project Management.

Type Validation

Additional Details

Skills

Core Concepts Of ITIL 4
Customer Service
Meeting Management
Project Management Foundations
Project Managment
Running Effective Meetings

Earning Criteria

Objective of Level 2 Badge is to demonstrate a body of knowledge from multiple content areas. Earner has passed required quiz with 80% correct for courses related to Customer Service, ITIL, Meeting Management, and Project Management.