Finding Resilience in Micro-Moments
This course will introduce participants to the micro-moment approach to increasing resilience to improve patient-care interactions. Participants explore stress, the reasons behind burn-out, some institutional and communal solutions to reduce stress, and mindfulness methods for individual micro-moments that can improve resilience. Participants will be prepared to integrate the methods of micro-moment care to decrease burn-out and enrich patient care experience.
Skills
- Leadership
- Resilience
Earning Criteria
-
Explain the types of resilience and identify some institutional and communal solutions to improve resilience
-
Define stress and burn-out related to healthcare professionals
-
Describe mindfulness and the micro-moment approach, the relevance to stress and burn out reduction, and how that leads to an increase in positive patient-care interactions
-
Employ strategies to increase personal resilience through micro-moments which will improve patient-care interactions and experiences