Earning Criteria

• Gallup Strengths Assessment & Action Plan: Learners identify their personal and professional strengths. Participants complete the Gallup CliftonStrengths (StrengthsFinder®) assessment to explore their strengths in a leadership context, apply them in developing and managing teams, and identify complementary strengths that will produce the best outcome for the team. Learners also develop a personal action plan based on the Clifton Strength's Practical Application Guide.
• Leadership Styles – Learners review leadership styles and reflect on how they approach leading and managing in their organizational setting. They also discuss how they might apply different leadership styles when facing certain workplace challenges or decisions.
• Emotional Intelligence – Learners explore emotional intelligence and how it compares to other forms of intelligence, identify how emotionally intelligent leaders model such behavior in the workplace, and develop skills to apply personal and social competence, self-awareness and self-management, and social awareness and relationship management in a professional setting.
• Team Building – Learners discuss strategies for understanding team dynamics as the basis for conversations on creating effective teams, explore techniques to overcome challenges in managing teams, and review the common dysfunctions of teams including: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.
• Communication – Learners explore techniques to improve their communication skills and how to measure progress in the following areas: oral & written communication, electronic communication, public speaking, and facilitating effective meetings.
• Coaching – Learners develop a coaching mindset and understand how they might apply coaching strategies like asking open ended questions and active listening in the workplace. They practice applying this approach in class and outside coaching conversations.