- Type Validation
- Level Foundational
- Time Weeks
Hardware & Device Support
Issued by
University of Phoenix
This badge recognizes the earner’s foundational knowledge and skills in personal computer and mobile device technologies used across business and nonprofit environments. Earners demonstrate understanding of hardware components, system architecture, configuration, upgrades, and repair. They also apply basic troubleshooting and computer support techniques to identify and resolve hardware issues.
- Type Validation
- Level Foundational
- Time Weeks
Earning Criteria
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Identify peripheral devices including video, audio, input and output devices, and printing and imaging.
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Explain basics of troubleshooting, repairing, and upgrading hardware systems for laptop and mobile devices.
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Examine printer maintenance, including components, troubleshooting techniques, and routine maintenance practices.