Professional Certification: Level 1 Experience Profile Milestone in Product Support
Issued by
The Open Group
Certified Technical Specialists in Product Support are responsible for providing support on hardware and software products to ensure business objectives are met. Open CTS EXP PS L1
Additional DetailsSkills
Earning Criteria
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Technical Specialists achieve this Milestone by submitting a comprehensive package of information describing project and other experiences for review by a Level 2 or Level 3 Certified Technical Specialist. The assessment criteria include all of the Skills mentioned above. At Level 1, Specialists must be able to demonstrate these skills at an "applied" level, perhaps with support and mentoring.
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Candidates must have participated as a Technical Specialist in a successful solution/engagement in which their artifacts were used or could have been used in the implementation of the solution/component
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This milestone badge is open to all applicants. There is no requirement for any previous badge or certification.