Earners of the NRF Foundation’s Customer Service & Sales badge have mastered customer service and sales skills. They understand the value of quality customer service and how to provide it. They’ve learned how to handle multiple customers and how to address customer complaints. They understand the sales process and how to create and make an effective sales pitch. They’ve explored how to plan for a career and build and maintain a network.

• Type Certification
• Level Foundational
• Time Days
• Cost Paid