- Type Certification
- Level Advanced
- Time Hours
- Cost Free
Consumer Experience
The Consumer Experience Certification is awarded to employees for living and leading the Guardian experience – inspiring life long well being and wowing our consumers and by cultivating trusted, lifelong relationships
- Type Certification
- Level Advanced
- Time Hours
- Cost Free
Skills
- Abundance Thinking
- Active Listening
- Change Catalyst
- Communicating In Simple Language
- Consumer Centric Leadership
- Consumer Centric Thinking
- Creating Authentic Experiences Through Language
- Human Centered Design Thinking
- Operationalizing Empathy
- Storytelling
- Understanding The Elements Of Transformational Leadership
Earning Criteria
-
Successful completion of the following 11 courses totaling 4.5 hours of instruction: Simple Language, Operationalizing Empathy ,Human Centered Design, Consumer Centric Mindset, Delivering Authentic Experiences Through Language, Storytelling, Consumer Culture, Transform, Abundance, Leadership, and Employee Experience