![Customer Service](https://images.credly.com/images/61e747f6-092f-405d-811a-db8b622dc0a8/image.png)
Customer Service
Issued by
Stony Brook University
Students who complete the Customer Service micro-credential have demonstrated experience in providing excellent customer service. This may include, but is not limited to: ● Solving customer/client issues in a professional and timely manner ● Creating pleasant, easy, and efficient experiences for customers/clients to ensure their return. ● Communicating accurate and useful information calmly & professionally. ● Treating customers/clients as they would want to be treated.
Skills
Earning Criteria
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Students who complete the Customer Service micro-credential have demonstrated experience in providing excellent customer service. This may include, but is not limited to: ● Solving customer/client issues in a professional and timely manner ● Creating pleasant, easy, and efficient experiences for customers/clients to ensure their return. ● Communicating accurate and useful information calmly & professionally. ● Treating customers/clients as they would want to be treated.