Disability Awareness for World Event Professionals
Issued by
St. Cloud State University
Understand the international scale of industry. Become aware of accessibility needs for international, large-scale events, ensuring they cater to a global audience with diverse needs and expectations.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Skills
- Accessibility of Services
- Advocacy
- Customer Service
- Disability Adaptation
Earning Criteria
-
Participants will be able to identify and explain: disability diversity concepts (types and terminology); historical and contemporary perspectives of disability models; legal and ethical frameworks surrounding disabilities in the international event management industry; accessibility and accommodations models to promote inclusive event experiences; language that respects and includes all individuals; customer service standards that commit to effective communication and inclusive practices.
Standards
Learners are encouraged to explore additional offerings within the Access to All catalog to further enhance their understanding and awareness of inclusion and accessibility practices in the hospitality and tourism industry.