Disability Awareness for Lodging and Hospitality Professionals
Issued by
St. Cloud State University
Dive into the essentials of creating welcoming accommodations. Ensure every guest enjoys a comfortable and inclusive stay. This one-hour disability awareness training for persons in the lodging hospitality industry.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Earning Criteria
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Participants will be able to identify and explain: disability diversity concepts (types and terminology); historical and contemporary perspectives of disability models; legal and ethical frameworks surrounding disabilities in the hospitality and lodging industry; accessibility and accommodations models to promote inclusive lodging experiences; language that respects and includes all individuals; customer service standards that commit to effective communication and inclusive practices.
Standards
Learners are encouraged to explore additional offerings within the Access to All catalog to further enhance their understanding and awareness of inclusion and accessibility practices in the hospitality and tourism industry.