Obtaining this badge serves the purpose of validating a customer success manager's proficiency in key customer-centric strategies and best practices specific to driving adoption, communicting value and upholding customer satisfaction. It demonstrates commitment to delivering exceptional customer experiences, contributing to increased customer retention and business success. CSMs will prove competency in understanding Success Planning, Splunk's Value Platform, and Splunk Adoption tools.

• Type Learning
• Level Foundational
• Time Hours
• Cost Free