The Essentials of Managing Conflict (CONRES1000 - 2020)
Issued by
SOPHIA Learning
Students in this course will gain foundational knowledge about managing and resolving conflict in their personal and professional lives. Students will learn to define conflict, explore the types and causes of conflict, examine the stages of a conflict, consider various conflict styles, and differentiate between various conflict resolution techniques.
- Type Validation
- Level Foundational
- Time Months
- Cost Paid
Earning Criteria
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The methods of assessment include quizzes and examinations with a minimum passing score of 70 percent.
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The methods of instruction include audiovisual materials, computer-based training, lecture, and practical exercises.