Service Design & Design Thinking
The earner of this badge understands the core principles, tools and techniques of service design and design thinking. The badge earner also understands the importance of understanding the needs, motovations and behaviours of users and the importance of experimentation and continuous learning to ensure the right solution is built in the right way to deliver value.
- Type Learning
- Level Foundational
- Time Days
- Cost Paid
Skills
Earning Criteria
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Active participation in the class.
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Participate in multiple group discussions.
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Applying knowledge and techniques to a self-selected case study in a group activity. The earner will develop their skills and demonstrate their learning through using service design and design thinking techiques as part of the 5 step design process to solve a wicked problem