Service level management - Competency - Level 4

Issued by SFIA Foundation

Earners of this badge have been assessed under a SFIA Foundation approved assessment scheme. They have demonstrated competence in Service level management at SFIA Level 4: Agreeing targets for service levels and assessing, monitoring, and managing the delivery of services against the targets.

Additional Details

Skills

Service Level Management
SFIA
SFIA Foundation

Earning Criteria

The applicant has provided evidence to demonstrate that they have practiced the SFIA Professional Skill and the SFIA Generic Attributes / Behavioural Factors at the level badged within a real-world professional working environment.
The assessment for this badge is carried out under a SFIA Foundation approved scheme using approved assessment processes, applying approved assessment criteria, and conducted by a SFIA Accredited Assessor.