- Type Validation
- Level Foundational
- Time Months
CUST105: Customer Service (2021-2023)
Issued by
Saylor Academy
The course objective is to prepare students for the professional world of customer service. Students in this course receive a solid knowledge base in the areas of computer skills, business communications, and best customer service practices.
- Type Validation
- Level Foundational
- Time Months
Skills
Earning Criteria
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The methods of assessment include examinations, with a minimum passing score of 70%.
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Instructional strategies include: audio visual materials, computer-based training, practical exercises.