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- Time Hours
Customer Engagement Skills 2023 - SAP Academy for Customer Success
Issued by
SAP
The SAP Academy for Customer Success is a 10-month, immersive program with a focus on transforming early career talent into the next generation of customer success partners. Program participants work with experienced experts in an interactive, hands-on environment to acquire a wide variety of business, industry, solution, and customer success partner skills while working with emerging and cutting-edge technologies. SAP Academy for CS has been recognized with several industry awards.
- Type Validation
- Time Hours
Skills
- Business Area and Commercial Expertise
- Change Management Methods
- Conflict Management
- Critical Problem Solving
- Customer Lifecycle Management
- Demonstrating CSP Acumen
- Executive Communication
- Expertise in relevant SAP solutions
- Knowledge of the Cloud Market
- Relationship and Trust Building
- Showing A Thorough Understanding Of SAP
- Value Based Delivery and Mindset
Earning Criteria
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This badge is awarded upon successful completion of the 10-month Immersive SAP Academy for Customer Success CSP Program online or our face to face training in San Ramon, CA.
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The earner is a SAP employee.