- Type Learning
- Level Foundational
- Time Hours
Configuring SAP Sales and Service Cloud as an Administrator - Record of Achievement
Issued by
SAP
This Record of Achievement validates that the candidate has successfully completed the Learning Journey. In this course you learned about the product from an admin user’s perspective. This does include how to set up a project, set up business users and roles, manage master data, configure features, extend the solution, configure personalization, learn about integrations, configure data migrations, configure reports and prepare for Go Live.
- Type Learning
- Level Foundational
- Time Hours
Skills
- Configure and use reports
- Configure business users and business role administration
- Configure data migrations
- Extend the solution - new fields and changes to the UI
- Integrate mobile devices
- Integration with systems like S/4 , Groupware, social media etc,
- Manage master data - accounts, products and employees,
- Prepare for go live and change management
- Set up a new project