Awards and Recognition 2023 - Customer Success EXCEL in LACE - Quarterly Award

Issued by SAP

This award recognizes the recipient in the South East Asia (SEA) Industries and Customer Advisory (ICA) team for bringing about customer success and exemplifying LACE mindset in the quarter.

Type Experience
Time Hours

Skills

Benchmarking
Knowledge Sharing
Stakeholder Management
Trusted Advisor
Value Realization

Earning Criteria

Member of the SEA ICA community : Build and Handover Value Realization (VR) framework following business case, done during Land / Expand phase
Enablement Program for CEE / Partner on VLM, Benchmarking, Solaris & KPIs : upport with / Create Customer value stories, to encourage renewal
Help customers adopt solutions either via post-sales support or ongoing customer relationship
The earner is a SAP employee