This badge explores the foundational concepts of digital banking customer behavior and the use of different channels to manage them remotely. Do you want to know how? Completing the following two learning plans: (1) "Más cerca del cliente” composed by 6 modules. (2) "Rutas de los clientes digitales" composed by 5 modules. In both you must pass the exam with at least 70% correct answers. Certify your knowledge about sales and customer relationship skills in the face of the omnichannel challenge!

• Type Learning
• Level Foundational
• Time Hours
• Cost Free