Consultant to Delivery Manager
Issued by
RTM Consulting
Delivery management requires a fundamental understanding of the operational aspects of the job. Successful delivery managers understand how to build better collaboration with their sales teams, and the critical touch-points that mean the difference between success and failure for project hand-offs. This intensive training prepares new delivery managers to hit the ground running and feel confident in their ability to help manage projects on-time and on-budget.
- Type Learning
- Level Intermediate
- Cost Paid
Skills
- Act As Trusted Advisor
- Active Listening
- Building And Developing Client Relationships
- Clear & Effective Communication
- Delegation Skills
- Escalation Management
- Expectations Management
- Issue Management
- Leadership
- Management Effectiveness
- Managing Scope Creep
- Meeting Management
- Problem Solving
- Scope Management
- Team Leadership
Earning Criteria
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Complete pre-requisite reading material prior to attending program modules.