Administering Cisco Contact Center Enterprise (CCEA)

Issued by Quickstart Inc.

The Administering Cisco Unified Contact Center Enterprise is a 4-day course intended for system engineers, administrators, and support engineers responsible for tier one support. This course provides hands-on practice with administrative tools used to perform routine adds, moves, and changes in the inbound contact center environment.

Type Learning
Level Advanced
Time Days
Cost Paid

Additional Details

Skills

Cisco
contact centre
System Engineers

Earning Criteria

Learners must complete the course with the minimum passing grade requirements and within the duration time specified. This course has a complete duration of 4day. This course is presented in a VILT format. This course is classified by QuickStart as a level of Advanced.