Customer Service Foundations

Issued by PVH Corp.

PVH is committed to fostering and driving consumer centricity. What better way to support that commitment than to further prepare the Customer Service team, who support our consumers on a daily basis? With this badge, you will develop the skills to better take your contact handling skills to the next level and better prepare customers through phone, email, and chat.

Type Learning
Level Foundational
Time Hours

Skills

Brand Loyalty
Contact Handling
Customer Retention
Customer Service

Earning Criteria

Once this badge is received, it certifies that the associate pursued studies and completed all the requirements for the Customer Service Foundations, led by instructor Myra Golden.