Telehealth Certification
Issued by
Practicing Excellence
Earners of the Telehealth Certification learn and apply evidence-derived patient connection skills. This role-specific learning is for clinicians on the front line of virtual care delivery to master patient connection skills for video visits. The certification focuses on five skills: rapport, respect, caring, participation, and managing Covid-19 circumstances. The certification will demonstrate clear qualifications and commitment to advancing their knowledge in improving the patient experience.
- Type Certification
- Level Foundational
- Time Months
Skills
- Active Listening
- Communication skills
- Conveying Respect
- Empathy And Compassion
- Engaging In Care
- Rapport Building
Earning Criteria
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The participant must complete 17 micro-coaching sessions.