Advanced Hospital Medicine Patient Experience Certification
Issued by
Practicing Excellence
Earners of the Advanced Hospital Medicine Patient Experience Certification learn and apply evidence-derived patient connection skills. This learning designed for physicians, advanced practice providers, clinical staff, and non-clinical staff builds upon foundational skills learned in the Hospital Medicine Patient Experience Certification, with tips on six skills: Being There, Supporting Family, Efficient Rounding, Hospitalist Connection, Clinical Shift Transitions, and Partnering with the Nurse.
- Type Certification
- Level Intermediate
- Time Months
Skills
- Authentic Communications
- Building Rapport
- Communication with Families and Caregivers
- Efficient Rounding
- Non-Verbal Communication
- Partnership with Nurses
- Patient Connection
- Shift Transitions
- Time Management
- Verbal Communication
Earning Criteria
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The participant must complete 26 micro-coaching sessions. During the program, the participant will learn and apply new skills to improve the patient experience.