Supervision and Management

Issued by Peregrine Global

Your Bridge to Supervision is your pathway to success as a leader. In this online supervisor training program, you will learn from the experiences and lessons learned from our team of experienced mentors. Units include an online, live seminar and an online course. Whether you are beginning your journey into leadership or are part way through, this online supervisor training will help you lead teams, foster effective communication, better manage conflict, and embrace change.

Type Certification

Additional Details

Skills

Leader
Leadership
Manager
Supervision

Earning Criteria

Understanding Leadership: Be the leader you wish you had. Learn the principles, values, and attributes of great leadership, and the skills and actions of effective leaders.
Supervisor Transitions: Discover what you need to know to find success as a new or soon to be supervisor. During this unit, you will gain an understanding of organizational structures, the basics of business finance, human resource management basics, and learn to successfully make the leadership transition.
Supervisor Communications & Ethics: Become a communications expert. Learn the various communications media, the art of active listening, and how to write and present for business.
Preparing for the Supervisory Challenge: Do you know your leadership style? Expect to gain understanding of personality types, styles of leadership, and how to manage time like a boss.
Supervising Your Team: Explore the art of supervision so you can effectively lead work and project teams, facilitate team and project meetings, and manage team conflict.
Solving Team Performance Issues: As a supervisor, you may find that employees take feedback personally. It doesn’t have to be that way. Learn to identify and solve performance problems, conduct performance counseling and appraisals, how to use corrective action, and maximize employee performance.
Developing Your Team: Unlock the potential of your team. Discover how to expertly teach and train, coach and mentor, motivate and inspire, and lead today’s workplace generations.
Workplace Compliance and Safety: In this unit, you will understand the ins and outs of ADA, FMLA, and HIPPA, EEO/AAP, how to prevent harassment, and substance abuse and safety in the workplace.
Planning and Organizing: Learn how to evaluate and organize your team, about the decision-making and planning process, and the basics of strategic planning.
Ethics and Stakeholder Engagement: During this unit, you will define your customers, understand business ethics and stakeholder management, and learn to provide quality customer service.
Leading Your Team Through Change: Staying the same will only take you backwards. During this unit, you will understand change, the barriers to change, how to communicate about change, and ways to lead change effectively.
Continuous Quality Improvement: Always improving is a key part of your leadership path. Gain knowledge on quality management fundaments, problem solving, return on investment, and the after-action review process.