Quality Customer Service
Issued by
Peregrine Global
Elevate your customers' experience! Good customer service costs much less than bad. During the Quality Customer Service workshop, you will gain the tools to forge connections with customers, sustain customer relationships, manage and exceed expectations, diffuse intense situations, solve problems, and create positive conversations. Most of all, you will learn a values-based approach to customer service.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Earning Criteria
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Elevate your customers' experience! Good customer service costs much less than bad. During the Quality Customer Service workshop, you will gain the tools to forge connections with customers, sustain customer relationships, manage and exceed expectations, diffuse intense situations, solve problems, and create positive conversations. Most of all, you will learn a values-based approach to customer service.