Level 2 Telecoms Field Operative
Earners of this badge have demonstrated competence as a Telecoms Field Operative based on the occupational standard published by IFATE. This includes applied knowledge of the UK telecoms network, OFCOM principles, SLAs, health and safety, GDPR and customer service principles. Skills and behaviours demonstrated include installing and repairing telecoms services, conducting risk assessments, having a safety-first mindset, meeting customer expectations, communication and organisational skills.
- Type Validation
Skills
Earning Criteria
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Successfully met the requirements of the Telecoms Field Operative End-point Assessment delivered by Pearson as a registered EPAO. The End-Point Assessment consists of a Practical Demonstration, Professional Discussion underpinned with portfolio and Knowledge Test.
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Completed a minimum of 12 months learning and development to meet the knowledge, skills and behaviours in the Telecoms Field Operative occupational standard.
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Achieved at least Level 1 English and Maths qualifications.
Standards
This occupation is found in the UK telecom sector. The broad purpose of the occupation is build, provide or repair telecom services for commercial or residential customers on the UK's National Telecom Access Network. Working on the copper and fibre connections to 4G & 5G services, homes and businesses from the local telephone exchanges.