Communication: KNOWLEDGE Level 1
Issued by
Pearson College and Career Readiness Programs
The badge earner has demonstrated basic knowledge of and competency in interpersonal, oral, and written workplace communication. The earner can analyze how to adjust the message, tone, and medium for a given audience; apply interpersonal skills, such as listening and conflict management; and apply nonverbal, verbal, and written workplace communication skills used in different contexts, such as phone, videoconference, or face-to-face meetings; email or texts; and presentations.
- Type Learning
- Level Foundational
- Time Hours
Skills
- Active Listening
- Conflict Management
- Constructive Feedback
- Influence
- Nonverbal Communication
- Online Communication
- Oral Communication
- Personal Impact
- Persuasiveness
- Presence & Gravitas
- Presentation Skills
- Professional Communication
- Technical Knowledge & Skills
- Workplace Communication
- Written Communication
Earning Criteria
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Complete the Communication modules (practice lessons and case studies).
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Achieve a mastery score of 80% or better on each of the post-topic assessments in the Communication modules.