PagerDuty Administrator Certification
Issued by
PagerDuty
Earners of the PagerDuty Administrator Certificate have demonstrated an understanding of the special permissions of a PagerDuty account administrator. They can manage account-wide settings, including adding new users, subscriptions, incident priorities and status updates, and decide on an approach for internal support, assistance, and continuous education for their users. They also understand the day-to-day functions and best practices of a PagerDuty administrator.
- Type Certification
- Level Foundational
Skills
- Account admin
- Account-wide settings
- Adding Users
- Administrator
- Assistance
- Audit Logs
- Best Practices
- Change Events
- Chat-Ops
- Continuous Education
- Day-to-day Functions
- Event Orchestration
- Generating Reports
- Identifying Opportunities
- Incident Priority
- Incident Response Data
- Integrations
- Internal support
- KPIs
- Leading prototypes and Integrations
- On-call Readiness Reports
- Permissions
- Reviewing key metrics
- Service Standards
Earning Criteria
-
Required. Achieve a passing grade of at 75% on the exam.
-
Recommended: Completion of PagerDuty Admin learning path which includes an on-demand course on Admin & Account Owner Permissions and a recording of a live training on Admin Best Practices.