Earning Criteria

• Completed experiential learning on the topic of ‘Motivating and engaging others’. Subject areas include: Be able to describe the concepts of motivation and engagement; Understand the role of the manager in motivating and engaging others; Have explored a range of theories of motivation and engagement: Maslow, Daniel Pink and SCARF; Understand how to motivate and engage others.
• Completed experiential learning on the topic of ‘Factors affecting performance’. Subject areas include: Able to use a diagnostic tool to uncover the factors behind underperformance; Have practised using the diagnostic on a real-life employee situation.
• Completed experiential learning on the topic of ‘Creating clarity’. Subject areas include: Understand the importance of creating clarity for the team; Know how to set goals that can be measured and managed.
• Completed experiential learning on the topic of ‘Communication skills’. Subject areas include: Understand the core components of effective communication: listening, asking questions and body language; Appreciate the importance of listening and have started to develop their ability to listen more effectively; Practised open, closed and ‘why’ questioning skills; Understand when different question types are most effective.
• Completed experiential learning on the topic of ‘Personal effectiveness’. Subject areas include: Have explored how to do more with less through choosing where to focus; Used a range of tools to become more effective: urgent vs important, prioritising and ways to handle tasks that are not important.
• Completed experiential learning on the topic of ‘Managing virtual teams’. Subject areas include: Defining virtual working and the skills you need; Identify some of the challenges; Working from home: hints and tips; Managing virtual teams - ten basic principles; Managing cross cultural remote teams; Creating team spirit.
• Attended a virtual workshop to explore and practise concepts to motivate team members.