Most Customer-Centric Experience

Issued by Optimizely

This award is presented to the Optimizely customer that has leveraged the Optimizely Content Cloud platform to its full potential and has built and maintained an outstanding customer-centric experience for end users.

Skills

Best website experience
Exceptional customer experience
Optimizely Content Cloud

Earning Criteria

- An overall exceptional website experience built with Content Cloud, - Customer-centric, behavior-driven experiences, ideally by using CMS functionalities such as Visitor Groups and Search & Navigation, - A personalized end user experience, - Online community building and collaboration amongst editors, for example by using the Projects functionality in the CMS, - Integrated social media solutions, a sophisticated mobile strategy and use of search marketing tactics