OpenText Skills - Intelligent/Core Capture for SAP Solutions SME - Technical Support Expert

Issued by OpenText

Badge earners demonstrate that they have completed the IC4S Installation and Configuration learning path. They now have understanding on how to install and configure application. They can install the system from scratch and setup the environment by connecting it to the SAP system, along with navigating through the SAP system and understanding how the document process is working. Expertise includes installation, configuration, and administration requirements for SAP applications.

Skills

IIS/Windows Server
Integrate IC4S with OpenText VIM
Intelligent/Core Capture for SAP Solutions
SAP workspace
Vendor Invoice Management
VIM

Earning Criteria

OpenText product certification achieved.
2+ years experience with supporting IC4S application.
Maintained an average Customer Satisfaction score of 95%.
Endorsement from Manager and Senior Management.
Demonstrates the ability to share knowledge.