OpenText Skills - Extended ECM SDK/REST API SME - Technical Support Expert

OpenText Skills - Extended ECM SDK/REST API SME - Technical Support Expert

Issued by OpenText

Badge earners have expertise utilising Extended ECM SDK and REST API components. They are able to leverage SDK's and API's in order to extend the functionality and integration capabilities of OpenText solutions. This includes the development of custom applications, automation scripts, and integrations to enhance workflow efficiency. These SMEs are able to optimise and investigate with great detail the intricacies of OpenText APIs, ensuring communication between different systems and platforms.

Skills

Earning Criteria

  • OpenText product certification achieved.
  • Supported product for 2+ years in a customer-facing capacity.
  • Maintained an average Customer Satisfaction score of 95%.
  • Endorsement from Manager and Senior Management.
  • Demonstrates the ability to share knowledge.