OpenText Skills - Extended ECM for SAP Solutions SME - Technical Support Expert

OpenText Skills - Extended ECM for SAP Solutions SME - Technical Support Expert

Issued by OpenText

Badge earners demonstrate expertise in Extended ECM for SAP Solutions. They have a deep understanding of integrating Extended ECM with SAP solutions. They are able to help analyse the integrated solutions which includes transactional data and business content, along with document management and records management. Expertise includes installation and configuration requirements for SAP applications like SAP Business Suite, SAP S/4HANA, and SAP C/4HANA Sales and Services Cloud.

Skills

Earning Criteria

  • OpenText product certification achieved.
  • Supported product for 2+ years in a customer-facing capacity.
  • Maintained an average Customer Satisfaction score of 95%.
  • Endorsement from Manager and Senior Management.
  • Demonstrates the ability to share knowledge.