IT Help Desk Train the Trainer
Issued by
NPursuit Career Partners
Earners of this badge have a fundamental understanding of the requirements to train individuals on how to become M365 Help Desk Support Agents. Earners are able to facilitate training sessions and modules from the perspective of an administrative to individuals seeking to provide help desk support to organizational personnel. These candidates can utilize these foundations to teach individuals within their own organizations, or other organizations.
- Type Learning
- Level Foundational
- Time Weeks
- Cost Paid
Earning Criteria
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The criteria for this would be able to score at least a 60% on our pre-assessment, and a 80% on the post-assessment to enroll in the course and earn the badge.