- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Telco Services
Issued by
Northwood Technical College
This badge will introduce the student to the basics of the telephone network portion of the broadband industry. Primary areas: the design of the cables physically and electrically and how to splice them using industry color code; print reading - construction drawing, system maps.
- Type Learning
- Level Foundational
- Time Hours
- Cost Paid
Earning Criteria
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Related instructional courses provide technical ability and a basic understanding of the broadband industry as well as the overall site development. Students receive related instruction style training that complements the on-the-job learning. This instruction helps refine the technical and academic skills that apply to the job.
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•Explore the evolution of POTS and Public Switch Telephone Network •Compare outside plant copper cable characteristics •Evaluate outside plan installation practices •Outline troubleshooting methods of subscriber loops •Identify system maps and staking sheets •Interpret Telco services •Apply business operation strategies
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Students will complete badge course related instruction at satisfactory level. Student will complete work experience component supervised by mentor or department manager at satisfactory level.
Standards
This badge is part of a customer service badge. The badge is a joint initiative with Northwood Technical College and NTCA, the Rural Broadband Association. Upon completion of four badges related to broadband level one skills, students will receive a Broadband Customer Service Specialist badge.